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"I just recently had a new Trane Furnace installed by Conway Services. From the first phone call we made requesting an estimate, all of the people at Conway were as pleasant and courteous as they possibly could be. Their professionalism was without peer.
Perhaps the most refreshing part about doing business with your company was the fact that everything we were told by your representatives actually happened. No surprises. No games. If we were told that someone would be at out house at 9 in the morning, that's exactly when they were there. This tells me that your company values my time, and I cannot tell you how rare that is, in this day and age.
The folks that installed the new furnace were very capable, clean, and courteous. A great team.
In the process of getting estimates for this job, we contacted several companies. Believe it or not, we are still waiting on some of them to come by to give us an estimate! Some called after the fact, asking for a second chance. There was no second chance, because when I have to take time off of work to be around for the representative, and they don't show, that wastes my money and time. Conway Services got it right the first time.
I will not hesitate to recommend Conway Services to any of my family or friends. Thank you so much for such a pleasant experience!"
David K. Hoffman, Memphis, TN
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