Is their installation going to be backed with a 100% money-back guarantee?

 

Does the company give proof of being insured and bonded in case of an on-the-job accident?

 

Are their employees drug free, and drug tested on a regular basis, to ensure the safety of you and your family?

 

Do they subcontract their labor?

 

How long has the company been in business?

 

Did the design consultant who proposed the system give an exact estimate in writing?

 

Does the company tape and seal every seam of new ductwork installed in ensure efficiency?

 

What type of ductwork system (metal or flexible) does the company install and what is the warranty on their duct system?

 

Does the company have factory-trained service technicians that offer a 24-hour service guarantee?

 

Did your design consultant take measurements of each room to ensure the proper sizing of your equipment?

 

Are they a member of the Better Business Bureau?

 

Be sure to ask for references!

With Conway Services Heating & Cooling, you can rest assured that we can answer all of the above questions to your satisfaction. We are licensed and bonded in the states of TN and MS, and all of our expert technicians are professionally trained and EPA-certified.

In addition, all of our techs are drug tested, pass criminal background checks and receive ongoing training.

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