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During all the years Conway Services has been in the plumbing business, we’ve seen some pretty strange things. Like toys and jewelry that were accidentally flushed down the toilet, a wedding rings that turned up in a sink drain after all hope of finding it had been lost, and many more such instances.

And yet for all its vagaries, there remains a remarkable familiarity about the vast majority of plumbing calls we receive. For example, high up on the list of “familiar” are overflowing toilets, not enough or tainted hot water, and faucets that flat-out refuse to shut off.

In case any one of these problems should ever befall you – or worse, perhaps you’re experiencing such a problem right now – here are a few things you can try to remedy each before calling us in to save the day. Which, by the way, we’re always happy to do.

Toilet Overflowing

Start by pushing the tank stopper belt down to the valve seat and keep pressing on it. The tank stopper and valve seat are found inside the toilet tank. Next, immediately turn off the valve underneath the toilet. This is the water shut-off valve.

Not Enough or Tainted Hot Water

Other than a complete loss of hot water, here are a handful of symptoms we’re often called on to troubleshoot:

  • Diminishing supply
  • Rust colored water
  • Rotten egg odor
  • Low rumbling or popping noise
  • Higher pitched whining
  • Water leaking around base of heater

Before attempting any troubleshooting on your own:

  • Flip the circuit breaker switch or unscrew the fuse that supplies power to your electric water heater.
  • If, instead, you have a gas unit, turn the pilot control valve to “pilot” setting.
  • Shut off the water supply.

If you’re the handy type, check your manufacturer’s owner’s manual for further instructions – but ONLY if you’re the handy type.

Faucet Won’t Shut Off

Most faucets contain a rubber or composition washer that closes onto a metal washer seat. Over time, the washer will harden and crack or simply wear down. This causes the faucet to leak. You can close the faucet tighter to stop the drip, but this is a temporary solution at best. But if you really want the leak to stop and end the annoyance not to mention all the wasted water, you’re your owner’s manual or go online for instructions on how to replace the washer.

And then there’s the rest of you who don’t have the time, tools, or inclination to attempt any such repairs on your own. Tell you what – if something’s gone wrong with your plumbing and you feel like you need or simply want professional help to get it resolved as quickly as possible, contact Conway Services now or anytime at all. We’ll give you a guaranteed upfront price before we start the job, and we’re committed to your 100% satisfaction. To learn more, check out our latest reviews.

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