Water Heater Repair in Memphis, TN
No hot water? Lukewarm showers? Strange noises from the tank? When you need water heater repair in Memphis, count on the licensed plumbers at Conway Services. We service gas and electric models—both tank and tankless—and we make it simple with clear diagnostics, upfront options, and professional repairs that restore your hot water quickly.
SIGNS YOU NEED WATER HEATER REPAIR
The most noticeable sign of a broken water heater is that your hot water isn’t as hot as you’d like it to be or as hot as it once was. Catching issues early can save time and money. Common warning signs include:
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No or inconsistent hot water (fluctuating temps, especially during peak use)
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Water around the tank or fittings (active leaks or standing water)
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Rusty or discolored water from hot taps
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Rumbling, popping, or hissing sounds from the unit
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Lower water pressure on the hot side only
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Pilot light or ignition problems (gas units) or tripped breaker (electric units)
Quick safety checks:
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For gas units: If you smell gas or see a significant leak, turn off the gas at the shutoff valve and call us.
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For electric units: If there’s a leak or signs of overheating, switch off power at the breaker.
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Don’t troubleshoot beyond your comfort level. We’re happy to inspect and advise!
REPAIR OR REPLACE YOUR WATER HEATER?
Not sure which path is right? We’ll evaluate age, condition, capacity, and repair history to recommend the best option for your home and budget.
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Repair makes sense when the unit is newer, the issue is isolated (thermostat, element, pilot/igniter, valve), or the tank is in good shape.
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Replacement may be smarter when the unit is older, repairs are frequent, or there’s tank corrosion. As a general guideline, many homeowners consider replacement around 7–8 years for standard tank-style units, depending on usage and maintenance. If replacement is the better choice, we’ll walk you through efficient options and coordinate water heater installation for a seamless experience.
TANK & TANKLESS. GAS & ELECTRIC. WE SERVICE THEM ALL.
Every home and water heater is different. Our plumbers are trained to diagnose and repair all common configurations:
TANK WATER HEATERS
Fast diagnosis for thermostat and element failures (electric), gas control and pilot/ignition issues (gas), anode rod wear, sediment buildup, and temperature/pressure concerns.
TANKLESS WATER HEATERS
We address ignition faults, scale buildup that causes temperature swings, venting issues, and sensor/flow problems—plus maintenance to keep performance high.
GAS WATER HEATERS
We inspect gas valves, pilot assemblies, thermocouples/thermopiles, burners, and venting to ensure safe, efficient operation.
ELECTRIC WATER HEATERS
We test heating elements, thermostats, wiring, breakers, and safety cutoffs to restore heat safely and reliably.
If your unit is under manufacturer warranty, we’ll guide you on coverage and next steps.
OUR WATER HEATER REPAIR PROCESS
A clear, step-by-step experience from the first call to hot water restored:
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Appointment and Arrival: Schedule a convenient time. Your technician will arrive in a fully stocked vehicle, ready to help.
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Comprehensive Diagnostic: We evaluate the system, verify the issue, and check for underlying causes (sediment, venting, electrical, or gas concerns).
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Up Front Options: You’ll get clear repair choices (and replacement options if appropriate), with transparent pricing before work begins.
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Professional Repair: We complete the repair to manufacturer standards, using quality parts and proven techniques. All our work is backed with our Exceptional Service Guarantee.
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Testing and Verification: We run the system through multiple cycles to confirm stable, consistent hot water.
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Clean-Up and Guidance: We tidy the workspace and share tips to help prevent repeat issues.
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Follow-Up and Support: Have questions later? We’re easy to reach and ready to help.
PREVENTIVE MAINTENANCE & PRO SERVICE PLAN
Routine care helps extend equipment life and reduce surprise breakdowns. For tank-style units, an annual flush helps remove sediment that can cause noise, temperature swings, and premature tank wear. For tankless units, periodic descaling helps maintain peak performance and efficiency.
Ask about our Pro Service Plan with plumbing add-on options to keep your water heater in top condition. You’ll enjoy professional maintenance from a team you already trust.
FINANCING & CURRENT SPECIALS
Planning for a major repair or a replacement? We offer financing options (with approved credit) to help you move forward with confidence, plus seasonal specials that can make the decision even easier. Your technician can share current offers, or you can ask when you schedule.
PROUDLY SERVING MEMPHIS & SURROUNDING AREAS
We’re your local water heater repair team, serving Memphis and nearby communities including Germantown, Collierville, Bartlett, Lakeland, Arlington, Southaven, and more. See what your neighbors have to say about us:
“Very easy to schedule my appointment. Everyone I spoke with was helpful and positive. They confirmed my appointment and told me who would be coming out. John G was an excellent technician, very thorough. He did a great job explaining the few concerns he had seen and suggested letting someone come out to go over costs and compare what newer units were looking like as both my units are over 10 yrs. now. He went ahead and set up the appointment for me. Very pleased with service.” - Leisa A.
“I would absolutely recommend Conway. In the last year we have had two new HVAC systems installed, two tankless water heaters, and various plumbing and electrical. Most recently, plumbing came out today. He quickly solved our tricky plumbing issues. Breaks are not fun and I really appreciate someone who is knowledgeable, thoughtful, fair on price, and thankful for your business. That type of service makes me continue to do business with them and recommend.” - Whitney S.
SCHEDULE WATER HEATER REPAIR SERVICE TODAY
When you need reliable water heater repair services in Memphis, we’re here to help. Call us or schedule service to book today.